By signing up with Shop America, you will be provided with a personalized USA Address to facilitate delivery of your online purchases for forwarding to the Cayman Islands.
How It Works
Important Difference between Shop America and Air Freight Services.
Shop America is tailored to accommodate small and/or consolidated shipments. Shipping small packages via Shop America will offer better shipping fees as compared to minimum charges if the same package were shipped via general air freight services.
Plus, it is more than just shipping….
Consolidation- Holds your shipments when they arrive at various times and ships them all at once. This allows savings on overall service fees, government duties and taxes.
Repacking- Ever shopped for an item that actually weighs a pound but your chargeable weight was 10 pounds because of its dimension (size). No worries, our automatic repacking service will repack your boxes to reduce its dimension (size). This service will be performed once we are able to reduce your chargeable weight by at least 5lbs. Please see repacking guidelines. Personal Shopping- If you don’t have the time, if, your international credit card can’t be used to make your purchases, or if you need some guidance to help you through the process, our personal shopping service will be there to assist you.
We make shopping rewarding
Our membership club programme allows each member to earn shipping points for each shipment. Each shipment is usually equal to a point and on the 10th point a 10% discount will be applied to shipping fees.
Plus our regular promotions and specials offer additional savings and prizes
Be a smart shopper
Online Shopping deals are great and tempting. But, make the right choices. Be a happy shopper with NCI by viewing these useful shopping and shipping tips.
SMART SHOPPING AND SHIPPING TIPS
Important Notice: The value of the items you purchased does not determine your shipping cost.
Shipping fees are determined by the actual weight or dimensional weight of your cargo; whichever is the greater amount will be your chargeable weight.
Planning to place Personal Shopper orders?
Orders are placed up to 72 hours after you have delivered all the necessary information and funds to the NCI Customer Service Representative. Plan ahead in order to catch all the sales available!
Make sure items are worth purchasing & shipping internationally.
You will find many online sales that are extremely tempting, but remember, you are shipping them internationally.
Choose wisely and ship smartly. Why?
Some items are low in cost, light in weight but are bulky in size. In a case like this, the dimensional weight will be more than the actual weight and shipping fees may be higher than what you would want to pay for these low cost items.
However, should you decide to purchase these items, we recommend that you consolidate them to add value to your shipment and make your international shipping charges justifiable.
Examples of these items are: Toys, Small Appliances, Comforter Sets, Piñatas etc.
Consolidation & Repacking Your Cargo (some conditions apply)
We always recommend that you consolidate several pieces arriving at different times. This will allow you to benefit from consolidated weight and possibly a lesser per pound rate charge.
Consolidation can also lower the number of single pieces you receive in one shipment and this will also lower your government package tax and warehouse fee charges.
A consolidation request MUST be communicated with the NCI Customer Service Representative as we will not automatically consolidate your shipments for you.
Communicate your intent to consolidate as soon as you place your orders. Delaying this may result in us not being able to fulfill your request.
The tracking numbers associated with each shipment to be consolidated must be sent as soon as you receive them from the supplier; this is how we will keep track of each piece in the consolidation.
Automatic repacking of any single piece of cargo will be done as long as we are able to save you at least 5 lbs in shipping weight.
Transit Time to Grand Cayman
Air Freight- within 2 to 3 days after arrival in Miami.
Shop and Ship in Time and Avoid All Delays and Disappointments
Remember to choose the appropriate shipping method from the supplier that best suits the time frame in which you would like to receive your shipment in Cayman. Bear in mind the additional days that will be added for transit timeto Cayman based on your shipping method from Miami to Grand Cayman.
To avoid unnecessary delays, ensure that orders are addressed properly and shippedto the correct address. If we need to transfer your cargo, additional charges will apply.
It is important that you use the NCI # assigned to the account when shipping via Shop America and Ocean Freight. Failure to do this may cause your shipment to be unidentifiable and will cause delays in the arrival of your shipment in Grand Cayman.
Invoices from Suppliers
It is important to forward all invoices immediately after you have placed orders. Invoices are needed to process your shipment as they arrive at the Cayman Islands Customs Department. Failure to do this may cause delay in handing over the shipment to you.
If you do not create an account with the seller for you to go back and print invoices, PLEASE print the confirmation page with the details of the order when you complete the transaction.
The C.I. Customs Department will only accept the Original Invoice. Please note: You can be prosecuted if false documents are provided
NCI Services Ltd offers a wide range of delivery services both locally and internationally.
Over the years we have become the company that corporations and individuals turn to when in need of quality and reliable delivery services. Whether it be from East End to West Bay, or from China to Grand Cayman via our forwarding hub in Miami, people in the Cayman Islands and around the world have put their trust in NCI to get it done swiftly, accurately and economically.
We believe that our success is a result of our company-wide commitment to providing our clients customer service with the utmost professionalism, not with excuses or explanations.
Additionally, our management team of innovative thinkers continue to find ways to enhance our products and services which enables us to consistently grow within the industry and to further solidify confidence among current and future clients. When customers choose us, they know that they will receive quality and cost-efficient delivery services.
We welcome your interest in our company and its products and services. Please browse our website to get detailed information on what we are able to offer. We would appreciate the opportunity to work with you and your organization.
